We often fail to consider the distinct factors which influence culture within larger populations that determine how people think and behave.Values and Attitudes Culture shapes how people experience their world. Levers of Control: How Managers Use Innovative Control Systems to Drive Strategic Renewal. First, in contrast to ascertaining certain cause-and-effect relationships before implementing new measures, it was perceived that the measures themselves would be used over time to confirm or reject alleged relationships. The effects of the interactive use of management control systems on product innovation. Two major differences were found in the actual use of strategic performance measures when compared to the normative literature. Interactive use of performance measures is apt to improve the quality of strategic management and to increase commitment to strategic targets.
Cultural competence is defined as “a set of cultural behaviors and attitudes integrated into the practice methods of a system, agency, or its professionals, that enables them to work effectively in cross cultural situations.” Cultural competency is achieved by translating and integrating knowledge about individuals and groups of people into specific practices and policies applied in appropriate cultural settings.
Understanding culture and its relationship to service delivery will increase access to services as well as improve the quality of the service outcomes.
Research has begun to provide the underpinnings for the development of standards for the delivery of services to diverse populations.
Finally, culture plays a complex role in the development of health and human service delivery programs.
Factors that Influence Culture While we know that cultural influences shape how individuals and groups create identifiable values, norms, symbols, and ways of living that are transferred from one generation to another, it is important for us to distinguish the differences created by such factors as age, gender, geographic location, and lifestyle.
It is a vital component of how services are both delivered and received.